General Terms and Conditions of Sale

Last updated: 4 March 2026

1. General Information

These General Terms and Conditions of Sale govern all purchases made through the Avelyne Skin website.

By placing an order on our website, you agree to be bound by these terms.

Avelyne Skin is a brand that develops and sells cosmetic skincare products, including creams designed to improve the appearance of wrinkles and fine lines for personal use.

2. Products

All products are described on the website as accurately as possible.

However, slight variations in colour, packaging, or texture may occur due to screen display differences, lighting conditions, or manufacturing variations.

Our skincare products are intended to improve the appearance of the skin, particularly the appearance of wrinkles and fine lines. Results may vary depending on individual factors such as skin type, age, and frequency of use.

3. Prices

All prices are displayed in British Pounds (£) unless otherwise stated.

Prices may include applicable taxes where required by law.

Shipping costs are clearly displayed during the checkout process before the order is completed.

Avelyne Skin reserves the right to change prices at any time. The price applied will always be the one displayed at the time the order is placed.

4. Orders

An order becomes binding once the payment has been successfully processed.

After completing your purchase, you will receive an order confirmation email.

Avelyne Skin reserves the right to refuse or cancel an order in certain circumstances, including:

• suspected fraudulent activity

• obvious pricing errors

• product unavailability

5. Payment

Payments are processed through secure payment providers.

The available payment methods are displayed during checkout.

Avelyne Skin does not store complete payment card details.

6. Shipping

Orders are typically processed within 1–2 business days.

Estimated delivery time within the United Kingdom is 5–8 business days.

Delivery delays caused by shipping carriers or events outside our control may occur.

7. Returns and Refunds

Customers may request a return within 30 days of receiving the product.

Returned items must be:

• unused

• clean

• in their original condition

• returned in the original packaging

Refunds will be issued after the returned product has been received and inspected.

Return shipping costs may be the responsibility of the customer unless the product is defective or incorrect.

8. Exchanges

Exchanges are possible depending on product availability.

Alternatively, customers may return the product and place a new order.

9. Right of Withdrawal

Consumers have the right to withdraw from the purchase contract within 14 days without providing a reason, in accordance with applicable consumer protection laws.

Details regarding this right are available in our Refund Policy.

10. Liability

Avelyne Skin shall not be held liable for damages resulting from improper use of the product.

Our products are intended solely for cosmetic use and should be used according to the instructions provided.

Mandatory legal liability provisions remain unaffected.

11. Intellectual Property

All content on this website, including text, images, logos, graphics, and designs, is the property of Avelyne Skin.

Any reproduction, modification, or distribution without prior written consent is prohibited.

12. Privacy

Personal data is processed exclusively for order processing and customer service, in accordance with our Privacy Policy.

13. Governing Law

These Terms and Conditions of Sale are governed by the laws of France.

Mandatory consumer protection laws applicable in the customer’s country of residence remain unaffected.

In the event of a dispute, both parties will first attempt to resolve the matter amicably.

14. Contact

For any questions regarding these terms, please contact:

📧 contact.avelyneskin@gmail.com