Privacy Policy

Privacy Policy

Last updated: 4 March 2026

Introduction

Avelyne Skin operates this website and online store, including all information, content, features, tools, products, and related services (collectively referred to as the “Services”) in order to provide you with an online shopping experience.

Our store is powered by Shopify, which provides the e-commerce platform that enables us to offer our Services.

This Privacy Policy explains how we collect, use, and share your personal data when you use our Services, make a purchase, or contact us.

If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail regarding the processing of personal data.

1. Data Controller

📧 Email: contact.avelyneskin@gmail.com

2. Personal Data We Collect

Personal data refers to any information that can identify you directly or indirectly.

We may collect the following types of data:

Contact Information

  • Name

  • Billing address

  • Shipping address

  • Phone number

  • Email address

Payment Information

  • Payment method

  • Transaction details

Payment information is processed securely by third-party payment providers.

Account Information

  • Username

  • Password

  • Account preferences

Order and Transaction Information

  • Purchased products

  • Returns

  • Order cancellations

  • Shopping cart contents

Communication Information

  • Messages or requests sent to customer support

Device and Usage Information

  • IP address

  • Browser type

  • Device type

  • Access time

  • Interactions with our website

3. Sources of Data Collection

We collect personal data from several sources:

  • Directly from you, when you place an order or contact us

  • Automatically, through cookies and tracking technologies

  • Through Shopify, our e-commerce platform

  • From payment processors and shipping providers

4. Purpose of Data Processing

We process your personal data for the following purposes:

Order Fulfilment

  • Processing orders

  • Payment processing

  • Shipping and delivery

  • Handling returns and refunds

  • Customer support

Personalisation

  • Displaying relevant products

  • Improving your shopping experience

Marketing

  • Sending promotional emails (only with your consent)

  • Personalised advertising

Security

  • Fraud prevention

  • Protection of our systems and website

  • Detection of misuse

Legal Compliance

  • Compliance with legal and tax obligations

  • Protection of legal rights and claims

5. Sharing Personal Data

We only share personal data when necessary for the operation of our business.

This may include:

  • Shopify (website hosting and infrastructure)

  • Payment processors

  • Shipping and logistics providers

  • IT service providers

  • Marketing partners (only with consent)

  • Public authorities, when legally required

Shopify and certain service providers may process data outside the European Union. In such cases, appropriate safeguards such as Standard Contractual Clauses are used.

6. Cookies

Our website uses cookies and similar technologies to ensure:

  • proper website functionality

  • analytics and performance monitoring

  • personalisation of content

  • marketing and advertising

You may adjust your cookie preferences through your browser settings.

7. Data Retention

We retain personal data only for as long as necessary:

  • to fulfil contractual obligations

  • to comply with legal obligations (such as tax regulations)

  • to resolve disputes and enforce agreements

8. Your Data Protection Rights

If you are located in the European Union or the European Economic Area, you have the following rights:

  • Right of access to your data

  • Right to correction

  • Right to deletion

  • Right to restriction of processing

  • Right to data portability

  • Right to object to processing

  • Right to withdraw consent at any time

To exercise these rights, contact us at:

📧 contact.avelyneskin@gmail.com

You also have the right to lodge a complaint with a data protection authority.

9. Data Security

We implement appropriate technical and organisational security measures to protect your personal data.

However, no method of transmission over the internet can be guaranteed to be completely secure.

10. Children's Data

Our Services are not intended for individuals under the age of 16.

We do not knowingly collect personal data from minors.

11. International Data Transfers

If personal data is transferred outside the European Union or the European Economic Area, we ensure that appropriate legal safeguards are in place in accordance with applicable data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The most recent version will always be available on our website.